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310-902-7755
Who is this voice on my voice mail? Where did this text message come from? Whose pithy e-mail piqued my interest? Just who in the world wide web of work is Ken Loyd?
Executive recruiter, headhunter, peddler of people and Prophet of Profit. I place middle & senior level executives in the restaurant and retail industries.
Learn more - watch the video here.
Everyday I wear my heart on my sleeve living up to my title of "Chief Listener." You'll also find a few medals on my chest for accountability, creativity, tech savvy and fun.
You can learn more about my road less traveled on the HYPE page. Got FAQ's? Visit the WITNESS link for a few answers. Care to pick my brain? There's not much left but you'll get a sample of my attitude on the RANTS page. Need work? You can read about what I'm working on by visiting GIGS.
Mine is a business of relationships built on knowledge, compelling appeal and the trust found in confidentiality.
When you're looking for people or a place to work, I'm the first call you need to make.
Soft Landing? Bank earnings tell the story and Wall Street writes the epilogue. How the consumer will write the sequel is a story that remains to be told.
The wisdom of age indicates history is repeating itself, at least socially. The typical post crisis of recessions, the dot.com bust and the pandemic have the consumer "cocooning."
Thirty years ago that meant "home meal replacement" and the rise of Boston Market. Today the story is a little different and the chapters are titled "Delivery" and "Take Out." But...that creates a void in our need for social interaction.
Expect to follow the rise of "experiential entertainment" for arcades, golf, pickleball - the brands we formerly called "eatertaiment."
We'll also see growth in a category I call "service retail," brands that sell a service vs. a product -- education, fitness, wellness...get the picture?
Speaking of pictures, the big picture remains. EVERYTHING is all about the customer experience. They're expecting more than "hot food hot, cold food cold" and a sexy logo on the bag holding their latest purchase.
As always, the solution lies in the people delivering above and beyond expectations.
©2023 Ken Loyd. All rights deserved.